IndiaMART
We are India's largest marketplace and a one-stop expert solution for all business needs, empowering 84 lakh suppliers by connecting them with 21.1 crore buyers across the nation At the heart of IndiaMART is our commitment to creating value for Indian business communities through strong network effects. We make business effortless for all by ensuring access to a wider market, technology, and finance.
Job description
Role & responsibilities
- Drive business growth for both topline and bottom-line in the Zone.
- Develop and execute the annual operating plan, including revenue and cost forecasting.
- Achieve monthly, quarterly, and annual sales targets by generating revenue from existing paid members.
- Ensure timely delivery of services, maintaining high standards for client satisfaction.
- Analyze customer feedback to gather business intelligence, assess core service benefits, and ensure high client satisfaction.
- Establish a robust system for maximizing customer retention.
- Recruit, train, and develop a proactive, consultative client servicing team focused on delivering exceptional customer experiences.
Preferred candidate profile
- MBA graduate with strong academics
- 7 yrs. of experience in Sales / Servicing / Retention
- Preference for candidates with team handling experience of 100+ team members in last 4yrs
- Candidate must have geographical knowledge of their respective applied location.
Full Time, Permanent
Enterprise & B2B Sales
Education
MBA/PGDM in Any Specialization
Key Skills
Skills highlighted with ‘‘ are preferred key skills
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